An audit by the Treasury Inspector General for Tax Administration recommends improvements in staff deployment, equipment and procedures.

Testifying before a House subcommittee, Charles Rettig describes progress in meeting lingering pandemic challenges.

A review by the Treasury Inspector General for Tax Administration assessed the IRS’s 2021 performance, customer service issues and administration of tax law changes.

The IRS will hold in-person and virtual “hiring events” this month to begin filling positions in three service centers.

Direct-hire authority will allow the Internal Revenue Service to more quickly reinforce its return processing and account management functions.

CPAs and other tax professionals can help the Taxpayer Advocate Service identify the most acute problems within the IRS.